Terms of Service

These Terms of Service govern your use of sysnovaxe.com, including requests for estimates and consultations. By using the site, you agree to these Terms.

1) Scope of service and requests

Through sysnovaxe.com, you may submit requests for estimates or consultations. Any estimate or consultation request is non-binding unless the parties agree on the final scope, price, and terms in a separate confirmation.

If you place an order online for works/services, required consumer information must be provided before ordering, including key characteristics and conditions of provision.

Legal references: Закон України "Про захист прав споживачів" № 3153-IX від 10.06.2023.

2) Consumer identification for distance contracts

Where applicable under Ukrainian consumer protection rules for distance (remote) contracts for works/services offered online, the seller provides consumer-identification information in a clear form, including legal entity or entrepreneur details.

Business details: sysnovaxe.com (LLC), EDRPOU registration code: 06182949. Legal representative: Elena Anderson, Managing Director.

Legal reference (must cite exactly): Закон України "Про захист прав споживачів" № 3153-IX від 10.06.2023 (Article 17).

3) Electronic commerce information

For e-commerce activity, we ensure that required information about the electronic contract and the parties is made available to the consumer as required by Ukrainian e-commerce law.

Legal reference (must cite exactly): Закон України "Про електронну комерцію" № 675-VIII від 03.09.2015.

4) Language of consumer-facing information

Consumer-facing information/services offered to customers in Ukraine are provided in the state language (Ukrainian), including via Internet shops and online catalogs. If you request a personal-service exception, we will consider your request in accordance with applicable rules.

Legal references (must cite exactly): Закон України "Про електронну комерцію" № 675-VIII від 03.09.2015, Закон України "Про захист прав споживачів" № 3153-IX від 10.06.2023.

5) Acceptable use

  • You must not use the site to violate applicable law or third-party rights.
  • You must not attempt to disrupt the site, access it unlawfully, or interfere with its operation.
  • You agree not to submit misleading or unlawful information through forms.

6) Privacy and personal data

If the site collects personal data (for example, via forms such as name/phone/email or via tracking), processing must have a lawful basis. You can learn about processing purposes and your rights in our privacy notice.

Legal reference (must cite exactly): Закон України "Про захист персональних даних" № 2297-VI від 01.06.2010.

7) Limitation of liability

To the maximum extent permitted by applicable law, sysnovaxe.com is provided “as is”. We are not responsible for damages arising from improper use of the site or inaccurate information you provide.

8) Advertising

If we publish advertising distributed in Ukraine, it must comply with Ukrainian advertising requirements, including currency rules for prices shown in ads.

Legal reference (must cite exactly): Закон України "Про рекламу" № 270/96-ВР від 03.07.1996.

9) Contact and requests for estimates/consultations

To request an estimate or consultation, you can contact us using the information below. If you submit a contact/lead form, form submission will redirect to the thank-you page as configured by the site owner.